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Deskero to AnswerHub
migration service

Effortless , no special knowledge or coding required. A complete Deskero to AnswerHub data migration instrument.

More details

Your best tool for Deskero to AnswerHub data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on what data you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the magic happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer service information.
Simple and easy process

You don’t have to bother about coding or constantly control each record transferred.

Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we created a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In just a couple of clicks it will be possible to select the data arrangement, when it goes, and in what order.

Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Deskero to AnswerHub

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in AnswerHub.

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Sustained connectivity between object and people

When migrating your data from Deskero to AnswerHub we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskero to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to AnswerHub work

  • Prepare

    Sign-up and go to our migration service.

  • Select and connect your Deskero service desk with HDM.

  • Grant access to your AnswerHub account.

  • Outline your needs

    Let us understand precisely what elements of your migration you need to modify

  • Get your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of work.

  • Migrate from Deskero to AnswerHub all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your AnswerHub import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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