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Deskero to Activate
migration service

Extremely easy , no special know how or coding required. A complete Deskero to Activate data migration software.

More details

The best Deskero to Activate tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose the records you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target system and see the wonders happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost critical customer support details.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Connect the platforms, pick data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is key which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in control

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to choose the data arrangement, when it goes, and in what order.

Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Deskero to Activate

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Activate.

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Retained connection between object and people

When migrating your records from Deskero to Activate we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to Activate work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Deskero

    Opt and link your Deskero support desk with HDM.

  • Grant access to your Activate account.

  • Describe your requirements

    Let us know what elements of your migration you want to adjust

  • Get your requirements estimated

    We will research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Deskero to Activate everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Activate import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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