DeskCenter Management Suite to WalkMe
migration service
Smooth , no special expertise or coding required. A complete DeskCenter Management Suite to WalkMe data migration tool.
DeskCenter Management Suite to WalkMe
Your best tool for DeskCenter Management Suite to WalkMe data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.Record completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool is as easy to use as possible.
Attach the help desks, choose records, click ok, and you’re done!
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your credentials or records.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to pick what goes where, when it goes, and in what order.
Our software considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to WalkMe
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in WalkMe.Next
Sustained link between object and people
When migrating your data from DeskCenter Management Suite to WalkMe we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to WalkMe
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to WalkMe work
Prepare
Sign up and go to our migration service.
Link DeskCenter Management Suite
Select and connect your DeskCenter Management Suite support desk with HDM.
Connect WalkMe
Grant access to your WalkMe account.
Detail your business needs
Let us understand precisely what components of your migration you need to tweak
Get your requirements estimated
We will investigate your application and get back to you with a price range and a scope of work.
Migrate from DeskCenter Management Suite to WalkMe everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your WalkMe import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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