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DeskCenter Management Suite to Vivocha
migration service

Effortless , no special know how or coding required. A complete DeskCenter Management Suite to Vivocha data migration tool.

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Your best tool for DeskCenter Management Suite to Vivocha data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on the records you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and see the miracle happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost vital customer service details.
Simple and easy process

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, tick what you need to migrate and let the Migration Wizard do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we developed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose what goes where, when it starts, and how.

Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from DeskCenter Management Suite to Vivocha

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Vivocha.

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Retained relation between object and people

When migrating your data from DeskCenter Management Suite to Vivocha we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to Vivocha work

  • Prepare

    Register and go to our migration tool.

  • Connect DeskCenter Management Suite

    Opt and connect your DeskCenter Management Suite support desk with HDM.

  • Connect Vivocha

    Give the right to access your Vivocha account.

  • Detail your business needs

    Let us know what elements of your migration you want to fine-tune

  • Have your requirements estimated

    We shall research your case and get back to you with a total price and a scope of work.

  • Migrate from DeskCenter Management Suite to Vivocha all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Vivocha import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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