Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

DeskCenter Management Suite to TOPdesk
migration service

Smooth , no special knowledge or programming required. A complete DeskCenter Management Suite to TOPdesk data migration tool.

More details

Your best tool for DeskCenter Management Suite to TOPdesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and enjoy the magic happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing vital customer support information.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool simple to use as possible.

Attach the platforms, select records, click ok, and you’re done!

Data dependency

Your customer info comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can access to your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to select the data arrangement, when it goes, and how.

Our software considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to propose the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to TOPdesk

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in TOPdesk.

Next

Retained connectivity between object and people

When migrating your data from DeskCenter Management Suite to TOPdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from DeskCenter Management Suite to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to TOPdesk work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from DeskCenter Management Suite to TOPdesk.

  • Fill out the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect TOPdesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TOPdesk all data

    Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from DeskCenter Management Suite to TOPdesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your TOPdesk import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

Book a Call
cancel
%s
— %s