DeskCenter Management Suite to TOPdesk
migration service
Smooth , no special knowledge or programming required. A complete DeskCenter Management Suite to TOPdesk data migration tool.
DeskCenter Management Suite to TOPdesk
Your best tool for DeskCenter Management Suite to TOPdesk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and enjoy the magic happening.Record completion
Move your help desk data in full to ensure that no ticket is missing vital customer support information.Automated migration
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool simple to use as possible.
Attach the platforms, select records, click ok, and you’re done!
Data dependency
Your customer info comes complete , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can access to your passwords or records.
You may rest assured that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In only a couple of clicks it is possible to select the data arrangement, when it goes, and how.
Our software considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we aim to propose the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to TOPdesk
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in TOPdesk.Next
Retained connectivity between object and people
When migrating your data from DeskCenter Management Suite to TOPdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to TOPdesk work
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Prepare
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from DeskCenter Management Suite to TOPdesk.
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Link DeskCenter Management Suite
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Connect TOPdesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to TOPdesk all data
Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from DeskCenter Management Suite to TOPdesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your TOPdesk import
Our staff would be more than happy to run a customized migration in case you have particular needs.
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