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DeskCenter Management Suite to SysAid
migration service

Trouble-free , no special knowledge or programming required. A complete DeskCenter Management Suite to SysAid data migration instrument.

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The best DeskCenter Management Suite to SysAid tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing essential customer support information.
Automated tool

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Attach the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no hacker attacks will take place.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to offer the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from DeskCenter Management Suite to SysAid

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in SysAid.

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Retained connection between object and people

When migrating your records from DeskCenter Management Suite to SysAid we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to SysAid work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from DeskCenter Management Suite to SysAid.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SysAid everything

    When everything's validated, choose a quiet time with the least load on the support team and begin migrating from DeskCenter Management Suite to SysAid.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SysAid import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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