DeskCenter Management Suite to SysAid
migration service
Trouble-free , no special knowledge or programming required. A complete DeskCenter Management Suite to SysAid data migration instrument.
DeskCenter Management Suite to SysAid
The best DeskCenter Management Suite to SysAid tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.Data completion
Move your help desk info in full to make certain that no ticket is missing essential customer support information.Automated tool
Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.
Attach the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your customer data comes unite , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.
You can be certain with HDM no hacker attacks will take place.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Simple & effective
In only a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we work to offer the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from DeskCenter Management Suite to SysAid
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in SysAid.Next
Retained connection between object and people
When migrating your records from DeskCenter Management Suite to SysAid we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DeskCenter Management Suite to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DeskCenter Management Suite to SysAid work
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Get ready
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from DeskCenter Management Suite to SysAid.
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Link DeskCenter Management Suite
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link SysAid
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SysAid everything
When everything's validated, choose a quiet time with the least load on the support team and begin migrating from DeskCenter Management Suite to SysAid.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your SysAid import
Our team would be more than happy to run a personalized migration in case you have specific requirements.
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