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DeskCenter Management Suite to Snowflake
migration service

Effortless , no special skill set or programming required. A complete DeskCenter Management Suite to Snowflake data migration tool.

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Your best tool for DeskCenter Management Suite to Snowflake data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just decide on the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new platform and see the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer support information.
Simple and easy process

No need to worry about scripting or constantly control each record transferred.

Just attach both platforms, pick what you want to take to a new database and allow the tool deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we designed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from DeskCenter Management Suite to Snowflake

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Snowflake.

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Maintained connection between object and people

When migrating your data from DeskCenter Management Suite to Snowflake we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to Snowflake work

  • Prepare

    Sign up and go to our migration software.

  • Pick and link your DeskCenter Management Suite service desk with HDM.

  • Give the right to access your Snowflake account.

  • Describe your needs

    Let us know what aspects of your migration you would like to fine-tune

  • Get your needs estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from DeskCenter Management Suite to Snowflake all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Snowflake import

Our staff would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

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