DeskCenter Management Suite to SmarterTrack
migration service

Trouble-free , no special expertise or programming required. A complete DeskCenter Management Suite to SmarterTrack data migration instrument.

The best DeskCenter Management Suite to SmarterTrack tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.

Save on your time and money

Skip complex data audit and script development processes. Simply choose what data you need to transfer and start the transition immediately.

Simple migration

No tech knowledge or skill required. Just pick what data will go to the target system and enjoy the wonders happening.

Data completion

Move your help desk info in full to make certain that no ticket has lost critical customer service details.

Automated tool

Worried that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your customer data migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In only a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.

Why you should use Help Desk Migration to switch from DeskCenter Management Suite to SmarterTrack

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in SmarterTrack.

Retained relation between object and people

When migrating your records from DeskCenter Management Suite to SmarterTrack we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

What you may migrate from DeskCenter Management Suite to SmarterTrack

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to SmarterTrack work

Get ready
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from DeskCenter Management Suite to SmarterTrack.
Connect DeskCenter Management Suite
Complete the form with required credentials to allow our data migration tool to access data from your current help desk.
Link SmarterTrack
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to SmarterTrack everything
When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from DeskCenter Management Suite to SmarterTrack.