DeskCenter Management Suite to Sightcall
migration service
Effortless , no special knowledge or programming required. A complete DeskCenter Management Suite to Sightcall data migration instrument.
DeskCenter Management Suite to Sightcall
Your best tool for DeskCenter Management Suite to Sightcall data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to move and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the magic happening.Record completion
Move your help desk info in full to make certain that no ticket has lost critical customer support information.Automated migration
Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.
Link the help desks, pick data, click ok, and the migration is ready!
Data dependency
Your customer info migrates complete , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees can access to your credentials or records.
You may be certain with HDM no hacker attacks will take place.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
Simple & effective
In only a few clicks it will be possible to choose what goes where, when it goes, and how.
Our tech engineers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to deliver the most effective migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to Sightcall
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Sightcall.Next
Retained connectivity between object and people
When migrating your data from DeskCenter Management Suite to Sightcall we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to Sightcall work
Prepare
Sign-up and go to our migration software.
Connect DeskCenter Management Suite
Select and link your DeskCenter Management Suite service desk with HDM.
Connect Sightcall
Grant the right to access your Sightcall account.
Explain your needs
Let us understand precisely what parts of your migration you want to modify
Get your requirements estimated
We'll investigate your case and send you with a price and a scope of work.
Migrate from DeskCenter Management Suite to Sightcall everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your Sightcall import
Our staff would be more than happy to run a personalized migration if you have special demands.
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