DeskCenter Management Suite to SherpaDesk
migration service
Smooth , no special know how or coding required. A complete DeskCenter Management Suite to SherpaDesk data migration tool.
DeskCenter Management Suite to SherpaDesk
Your best tool for DeskCenter Management Suite to SherpaDesk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to transfer and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the wonders happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer support details.Effortless process
You don’t have to bother about coding or constantly control each record moved.
Just attach both platforms, pick what you want to take to a new database and let the tool do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
You data is key which is why we created a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from DeskCenter Management Suite to SherpaDesk
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in SherpaDesk.Next
Retained association between object and people
When migrating your data from DeskCenter Management Suite to SherpaDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DeskCenter Management Suite to SherpaDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to SherpaDesk work
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Prepare
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from DeskCenter Management Suite to SherpaDesk.
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Connect DeskCenter Management Suite
Complete the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Link SherpaDesk
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to SherpaDesk everything
Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from DeskCenter Management Suite to SherpaDesk.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your SherpaDesk import
Our staff would be more than happy to perform a customized migration if you have particular demands.
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