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DeskCenter Management Suite to SherpaDesk
migration service

Smooth , no special know how or coding required. A complete DeskCenter Management Suite to SherpaDesk data migration tool.

More details

Your best tool for DeskCenter Management Suite to SherpaDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer support details.
Effortless process

You don’t have to bother about coding or constantly control each record moved.

Just attach both platforms, pick what you want to take to a new database and let the tool do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from DeskCenter Management Suite to SherpaDesk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in SherpaDesk.

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Retained association between object and people

When migrating your data from DeskCenter Management Suite to SherpaDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to SherpaDesk work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from DeskCenter Management Suite to SherpaDesk.

  • Connect DeskCenter Management Suite

    Complete the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SherpaDesk everything

    Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from DeskCenter Management Suite to SherpaDesk.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SherpaDesk import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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