Extremely easy , no special knowledge or coding required. A complete DeskCenter Management Suite to SolarWinds Service Desk (Samanage) data migration tool.
Afraid that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Link the help desks, pick records, click ok, and you’re done!
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you left it.
Information is everything which is why we developed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Apart from producing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from DeskCenter Management Suite to SolarWinds Service Desk (Samanage).
Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from DeskCenter Management Suite to SolarWinds Service Desk (Samanage).
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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