DeskCenter Management Suite to Remedy IT Service Management
migration service
Effortless , no special expertise or coding required. A complete DeskCenter Management Suite to Remedy IT Service Management data migration software.
DeskCenter Management Suite to Remedy IT Service Management
Your best tool for DeskCenter Management Suite to Remedy IT Service Management data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose customer info you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and observe the miracle happening.Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer service information.Effortless procedure
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just attach your source and target, tick what you need to migrate and allow the tool do the remainder.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or records.
You can be certain with HDM no hacker attacks are possible.
You’re in charge
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In just a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.
Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to Remedy IT Service Management
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Remedy IT Service Management.Next
Retained relation between object and people
When migrating your data from DeskCenter Management Suite to Remedy IT Service Management we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to Remedy IT Service Management work
Prepare
Sign-up and go to our migration tool.
Link DeskCenter Management Suite
Select and connect your DeskCenter Management Suite service desk with HDM.
Link Remedy IT Service Management
Grant access to your Remedy IT Service Management account.
Clarify your business needs
Let us know exactly what components of your migration you need to adjust
Have your requirements estimated
We will analyze your application and send you with a price and a scope of work.
Migrate from DeskCenter Management Suite to Remedy IT Service Management all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your Remedy IT Service Management import
Our staff would be more than happy to run a customized migration in case you have specific needs.
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