DeskCenter Management Suite to Podium
migration service
Extremely easy , no special know how or programming required. A complete DeskCenter Management Suite to Podium data migration software.
DeskCenter Management Suite to Podium
The best DeskCenter Management Suite to Podium tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Simply decide on what data you need to transfer and start the transition right away.Easy transition process
No specific expertise required. Just choose what data will go to the target platform and enjoy the wonders happening.Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost essential customer service details.Simple and easy process
No need to worry about coding or constantly watch each record moved.
Just link both platforms, choose what you want to migrate and let the tool deal with the rest for you.
Intact connections
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
You data is key which is why we developed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to Podium
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Podium.Next
Sustained connectivity between object and people
When migrating your records from DeskCenter Management Suite to Podium we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DeskCenter Management Suite to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DeskCenter Management Suite to Podium work
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Get ready
Sign up and go to our migration wizard.
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Connect DeskCenter Management Suite
Choose and connect your DeskCenter Management Suite support desk with HDM.
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Connect Podium
Grant access to your Podium account.
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Clarify your business needs
Let us know what parts of your migration you need to fine-tune
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Get your requirements estimated
We'll analyze your case and send you with a cost and a scope of tasks.
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Migrate from DeskCenter Management Suite to Podium everything
Move all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Podium import
Our team would be more than happy to perform a personalized migration if you have specific demands.
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