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DeskCenter Management Suite to Planio
migration service

Extremely easy , no special expertise or coding required. A complete DeskCenter Management Suite to Planio data migration tool.

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The best DeskCenter Management Suite to Planio tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and see the magic happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer support details.
Easy process

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach your source and target, tick what you need to migrate and allow the system do the remainder.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You may be sure that with HDM no data breaches are possible.

You’re in control

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few clicks you will be able to choose what goes where, when it goes, and how.

Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we aim to propose the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from DeskCenter Management Suite to Planio

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Planio.

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Retained association between object and people

When migrating your records from DeskCenter Management Suite to Planio we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Planio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to Planio work

  • Get ready

    Sign-up and go to our migration service.

  • Connect DeskCenter Management Suite

    Pick and link your DeskCenter Management Suite support desk with HDM.

  • Connect Planio

    Grant the right to access your Planio account.

  • Express your requirements

    Let us know exactly what elements of your migration you want to tweak

  • Have your needs estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from DeskCenter Management Suite to Planio all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Planio import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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