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DeskCenter Management Suite to Paldesk
migration service

Trouble-free , no special skill set or coding required. A complete DeskCenter Management Suite to Paldesk data migration software.

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The best DeskCenter Management Suite to Paldesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply pick what data you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and enjoy the magic happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer service information.
Simple and easy process

No need to worry about scripting or continuously control each record moved.

Just link your source and target, pick what you need to migrate and allow the system deal with the remainder.

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have access to your passwords or other information.

You can be certain with HDM no hacker attacks are possible.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we strive to propose the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to Paldesk

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Paldesk.

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Maintained association between object and people

When migrating your records from DeskCenter Management Suite to Paldesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to Paldesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect DeskCenter Management Suite

    Choose and connect your DeskCenter Management Suite service desk with HDM.

  • Give access to your Paldesk account.

  • Clarify your needs

    Let us know what components of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from DeskCenter Management Suite to Paldesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Paldesk import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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