DeskCenter Management Suite to osTicket
migration service
Trouble-free , no special expertise or programming required. A complete DeskCenter Management Suite to osTicket data migration tool.
DeskCenter Management Suite to osTicket
The best DeskCenter Management Suite to osTicket tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose the records you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and see the wonders happening.Data completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer support details.Automated tool
Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.
Connect the help desks, select data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.
Data safety is paramount
Information is everything which is why we created a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You control the process
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In only a couple of clicks it is possible to choose what goes where, when it goes, and in what order.
Our software took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Outside of providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from DeskCenter Management Suite to osTicket
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in osTicket.Next
Sustained link between object and people
When migrating your records from DeskCenter Management Suite to osTicket we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DeskCenter Management Suite to osTicket work
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Get ready
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from DeskCenter Management Suite to osTicket.
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Connect DeskCenter Management Suite
Complete the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
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Link osTicket
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to osTicket all data
When everything's tested, determine a quiet time with the least load on the support staff and start migrating from DeskCenter Management Suite to osTicket.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your osTicket import
Our team would be more than happy to run a customized migration in case you have specific needs.
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