DeskCenter Management Suite to OneDesk
migration service
Effortless , no special expertise or programming required. A complete DeskCenter Management Suite to OneDesk data migration instrument.
DeskCenter Management Suite to OneDesk
Your best tool for DeskCenter Management Suite to OneDesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply choose the records you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.Record completion
Move your help desk info in full to make sure that no ticket is missing vital customer support details.Simple and easy process
You don’t have to bother about coding or constantly watch each record transferred.
Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we designed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Simple & effective
In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and how.
Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Except providing great customer support services, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to OneDesk
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in OneDesk.Next
Retained connection between object and people
When migrating your data from DeskCenter Management Suite to OneDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DeskCenter Management Suite to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to OneDesk work
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Prepare
Sign-up and go to our migration wizard.
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Link DeskCenter Management Suite
Choose and link your DeskCenter Management Suite support desk with HDM.
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Link OneDesk
Grant the right to access your OneDesk account.
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Express your business needs
Let us understand precisely what aspects of your migration you want to fine-tune
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Have your needs estimated
We'll research your case and send you with a the overall cost and a scope of work.
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Migrate from DeskCenter Management Suite to OneDesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your OneDesk import
Our staff would be more than happy to run a custom migration in case you have particular needs.
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