DeskCenter Management Suite to ngDesk
migration service
Smooth , no special expertise or coding required. A complete DeskCenter Management Suite to ngDesk data migration software.
DeskCenter Management Suite to ngDesk
Your best tool for DeskCenter Management Suite to ngDesk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to move and start the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and observe the magic happening.Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer service details.Automated migration
Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool accessible as possible.
Attach the help desks, select data, click ok, and you’re done!
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our employees have see your credentials or records.
You may be sure that with HDM no hacker attacks will take place.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Simple & effective
In just a couple of buttons to press it is possible to pick what goes where, when it goes, and how.
Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to ngDesk
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in ngDesk.Next
Retained connection between object and people
When migrating your data from DeskCenter Management Suite to ngDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DeskCenter Management Suite to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to ngDesk work
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Prepare
Sign up and go to our migration service.
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Link DeskCenter Management Suite
Opt and connect your DeskCenter Management Suite support desk with HDM.
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Connect ngDesk
Grant the right to access your ngDesk account.
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Express your business needs
Let us know exactly what aspects of your migration you wish to tweak
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Have your preferences estimated
We shall investigate your case and send you with a total price and a scope of work.
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Migrate from DeskCenter Management Suite to ngDesk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ngDesk import
Our staff would be more than happy to run a personalized migration in case you have special needs.
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