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DeskCenter Management Suite to Magento HelpDesk Ultimate
migration service

Effortless , no special expertise or programming required. A complete DeskCenter Management Suite to Magento HelpDesk Ultimate data migration tool.

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Your best tool for DeskCenter Management Suite to Magento HelpDesk Ultimate data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Connect the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to Magento HelpDesk Ultimate

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Magento HelpDesk Ultimate.

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Sustained association between object and people

When migrating your data from DeskCenter Management Suite to Magento HelpDesk Ultimate we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to Magento HelpDesk Ultimate work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from DeskCenter Management Suite to Magento HelpDesk Ultimate.

  • Complete the form with required credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate everything

    Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from DeskCenter Management Suite to Magento HelpDesk Ultimate.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
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Let a professional run your Magento HelpDesk Ultimate import

Our staff would be more than happy to run a personalized migration if you have special requirements.
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