DeskCenter Management Suite to LiveAgent
migration service
Smooth , no special skill set or coding required. A complete DeskCenter Management Suite to LiveAgent data migration instrument.
DeskCenter Management Suite to LiveAgent
Your best tool for DeskCenter Management Suite to LiveAgent data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to migrate and start the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the miracle happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing critical customer support details.Easy process
You don’t have to bother about coding or continuously control each record transferred.
Just link both platforms, choose what you need to take to a new database and allow the system deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
You data is key which is why we developed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to choose what goes where, when it goes, and how.
Our developers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from DeskCenter Management Suite to LiveAgent
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in LiveAgent.Next
Retained connection between object and people
When migrating your data from DeskCenter Management Suite to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to LiveAgent work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from DeskCenter Management Suite to LiveAgent.
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Connect DeskCenter Management Suite
Fill in the form with necessary credentials to permit our data migration tool to access data from your current help desk.
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Connect LiveAgent
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to LiveAgent all data
Once everything's validated, choose a quiet time with the minimal load on the support team and start migrating from DeskCenter Management Suite to LiveAgent.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your LiveAgent import
Our staff would be more than happy to perform a personalized migration in case you have special demands.
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