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DeskCenter Management Suite to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Smooth , no special skill set or coding required. A complete DeskCenter Management Suite to LiveAgent data migration instrument.

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Your best tool for DeskCenter Management Suite to LiveAgent data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the miracle happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing critical customer support details.
Easy process

You don’t have to bother about coding or continuously control each record transferred.

Just link both platforms, choose what you need to take to a new database and allow the system deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to choose what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Except producing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from DeskCenter Management Suite to LiveAgent

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in LiveAgent.

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Retained connection between object and people

When migrating your data from DeskCenter Management Suite to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to LiveAgent work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from DeskCenter Management Suite to LiveAgent.

  • Connect DeskCenter Management Suite

    Fill in the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Connect LiveAgent

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveAgent all data

    Once everything's validated, choose a quiet time with the minimal load on the support team and start migrating from DeskCenter Management Suite to LiveAgent.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
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Let a specialist perform your LiveAgent import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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