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DeskCenter Management Suite to Inmoment Customer Experience (CX)
migration service

Trouble-free , no special knowledge or programming required. A complete DeskCenter Management Suite to Inmoment Customer Experience (CX) data migration tool.

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The best DeskCenter Management Suite to Inmoment Customer Experience (CX) tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick the records you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target solution and see the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket has lost critical customer support information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.

Attach the help desks, select records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is everything which is why we designed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from DeskCenter Management Suite to Inmoment Customer Experience (CX)

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Inmoment Customer Experience (CX).

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Maintained association between object and people

When migrating your records from DeskCenter Management Suite to Inmoment Customer Experience (CX) we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to Inmoment Customer Experience (CX) work

  • Get ready

    Register and go to our migration wizard.

  • Connect DeskCenter Management Suite

    Choose and link your DeskCenter Management Suite service desk with HDM.

  • Give access to your Inmoment Customer Experience (CX) account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your needs estimated

    We'll analyze your case and get back to you with a price and a scope of work.

  • Migrate from DeskCenter Management Suite to Inmoment Customer Experience (CX) everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Inmoment Customer Experience (CX) import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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