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DeskCenter Management Suite to Gluru AI
migration service

Trouble-free , no special knowledge or coding required. A complete DeskCenter Management Suite to Gluru AI data migration tool.

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The best DeskCenter Management Suite to Gluru AI tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on the records you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and see the miracle happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer service information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each record transferred.

Just attach both platforms, pick what you need to migrate and let the tool deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we designed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Simple & effective

In just a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our developers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from DeskCenter Management Suite to Gluru AI

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Gluru AI.

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Maintained relation between object and people

When migrating your records from DeskCenter Management Suite to Gluru AI we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Gluru AI

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to Gluru AI work

  • Get ready

    Sign up and go to our migration tool.

  • Opt and connect your DeskCenter Management Suite service desk with HDM.

  • Connect Gluru AI

    Grant access to your Gluru AI account.

  • Express your requirements

    Let us know exactly what elements of your migration you want to modify

  • Get your needs estimated

    We shall analyze your case and get back to you with a price range and a scope of work.

  • Migrate from DeskCenter Management Suite to Gluru AI all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Gluru AI import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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