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DeskCenter Management Suite to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Extremely easy , no special know how or programming required. A complete DeskCenter Management Suite to Freshdesk data migration software.

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The best DeskCenter Management Suite to Freshdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose the records you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer support information.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.

Attach the platforms, pick data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.

Security is paramount

You data is key which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in control

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to choose what goes where, when it starts, and in what order.

Our tech engineers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to Freshdesk

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Freshdesk.

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Retained connection between object and people

When migrating your records from DeskCenter Management Suite to Freshdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to Freshdesk work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from DeskCenter Management Suite to Freshdesk.

  • Complete the form with required credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Freshdesk

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk all data

    When everything's tested out, choose a quiet time with the minimal load on the support staff and start migrating from DeskCenter Management Suite to Freshdesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Freshdesk import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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