DeskCenter Management Suite to FocalScope
migration service

Extremely easy , no special know how or programming required. A complete DeskCenter Management Suite to FocalScope data migration tool.

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Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to FocalScope

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in FocalScope.

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Retained connectivity between object and people

When migrating your records from DeskCenter Management Suite to FocalScope we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from DeskCenter Management Suite to FocalScope

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from DeskCenter Management Suite to FocalScope work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect DeskCenter Management Suite

    Opt and link your DeskCenter Management Suite support desk with HDM.

  • Connect FocalScope

    Give access to your FocalScope account.

  • Detail your needs

    Let us know exactly what aspects of your migration you would like to tweak

  • Have your requirements estimated

    We will research your case and send you with a price and a scope of tasks.

  • Migrate from DeskCenter Management Suite to FocalScope all data

    Migrate all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your FocalScope import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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Help Desk Migration service


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