DeskCenter Management Suite to FirstOne HelpDesk
migration service
Trouble-free , no special skill set or coding required. A complete DeskCenter Management Suite to FirstOne HelpDesk data migration tool.
DeskCenter Management Suite to FirstOne HelpDesk
The best DeskCenter Management Suite to FirstOne HelpDesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the new platform and enjoy the magic happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer service information.Automated tool
Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Link the platforms, select records, click ok, and you’re done!
Data maintenance
Your information comes complete and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our team members have access to your credentials or other information.
You can be certain with HDM no hacker attacks are possible.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we aim to propose the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to FirstOne HelpDesk
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in FirstOne HelpDesk.Next
Maintained link between object and people
When migrating your records from DeskCenter Management Suite to FirstOne HelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to FirstOne HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DeskCenter Management Suite to FirstOne HelpDesk work
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Get ready
Sign-up and go to our migration tool.
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Link DeskCenter Management Suite
Select and connect your DeskCenter Management Suite service desk with HDM.
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Connect FirstOne HelpDesk
Give access to your FirstOne HelpDesk account.
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Explain your needs
Let us know what aspects of your migration you need to adjust
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Have your needs estimated
We shall investigate your application and send you with a price range and a scope of tasks.
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Migrate from DeskCenter Management Suite to FirstOne HelpDesk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your FirstOne HelpDesk import
Our team would be more than happy to perform a customized migration in case you have particular demands.
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