DeskCenter Management Suite to Faveo Helpdesk
migration service
Trouble-free , no special knowledge or coding required. A complete DeskCenter Management Suite to Faveo Helpdesk data migration instrument.
DeskCenter Management Suite to Faveo Helpdesk
The best DeskCenter Management Suite to Faveo Helpdesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.Data completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer support details.Automated tool
Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.
Attach the help desks, pick records, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.
Data safety is priority
You data is everything which is why we created a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You control the process
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to choose what goes where, when it goes, and how.
Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service first
Apart from producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from DeskCenter Management Suite to Faveo Helpdesk
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Faveo Helpdesk.Next
Maintained connectivity between object and people
When migrating your records from DeskCenter Management Suite to Faveo Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DeskCenter Management Suite to Faveo Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DeskCenter Management Suite to Faveo Helpdesk work
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Get ready
Sign-up and go to our migration tool.
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Connect DeskCenter Management Suite
Opt and link your DeskCenter Management Suite support desk with HDM.
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Connect Faveo Helpdesk
Grant the right to access your Faveo Helpdesk account.
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Explain your business needs
Let us understand precisely what elements of your migration you need to modify
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Have your preferences estimated
We shall investigate your case and send you with a price and a scope of tasks.
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Migrate from DeskCenter Management Suite to Faveo Helpdesk all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Faveo Helpdesk import
Our team would be more than happy to run a customized migration if you have specific requirements.
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