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DeskCenter Management Suite to Faveo Helpdesk
migration service

Trouble-free , no special knowledge or coding required. A complete DeskCenter Management Suite to Faveo Helpdesk data migration instrument.

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The best DeskCenter Management Suite to Faveo Helpdesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.

Attach the help desks, pick records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to choose what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from DeskCenter Management Suite to Faveo Helpdesk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Faveo Helpdesk.

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Maintained connectivity between object and people

When migrating your records from DeskCenter Management Suite to Faveo Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to Faveo Helpdesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect DeskCenter Management Suite

    Opt and link your DeskCenter Management Suite support desk with HDM.

  • Connect Faveo Helpdesk

    Grant the right to access your Faveo Helpdesk account.

  • Explain your business needs

    Let us understand precisely what elements of your migration you need to modify

  • Have your preferences estimated

    We shall investigate your case and send you with a price and a scope of tasks.

  • Migrate from DeskCenter Management Suite to Faveo Helpdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Faveo Helpdesk import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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