DeskCenter Management Suite to eDesk by xSellco
migration service
Trouble-free , no special know how or programming required. A complete DeskCenter Management Suite to eDesk by xSellco data migration software.
DeskCenter Management Suite to eDesk by xSellco
The best DeskCenter Management Suite to eDesk by xSellco tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Simply choose the records you need to migrate and start the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the target system and see the miracle happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost critical customer service details.Automated tool
Scared that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as possible.
Link the platforms, choose records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
Information is everything which is why we designed a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer service, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to eDesk by xSellco
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in eDesk by xSellco .Next
Maintained association between object and people
When migrating your records from DeskCenter Management Suite to eDesk by xSellco we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DeskCenter Management Suite to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DeskCenter Management Suite to eDesk by xSellco work
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Get ready
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from DeskCenter Management Suite to eDesk by xSellco .
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Connect DeskCenter Management Suite
Fill in the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect eDesk by xSellco
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to eDesk by xSellco all data
When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from DeskCenter Management Suite to eDesk by xSellco .
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your eDesk by xSellco import
Our team would be more than happy to perform a personalized migration if you have special needs.
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