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DeskCenter Management Suite to DualDesk
migration service

Effortless , no special know how or programming required. A complete DeskCenter Management Suite to DualDesk data migration instrument.

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Your best tool for DeskCenter Management Suite to DualDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose what data you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost vital customer service information.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Link the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from DeskCenter Management Suite to DualDesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in DualDesk.

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When migrating your data from DeskCenter Management Suite to DualDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to DualDesk work

  • Prepare

    Register and go to our migration wizard.

  • Connect DeskCenter Management Suite

    Pick and connect your DeskCenter Management Suite service desk with HDM.

  • Connect DualDesk

    Grant access to your DualDesk account.

  • Describe your needs

    Let us know what components of your migration you need to modify

  • Have your requirements estimated

    We will research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from DeskCenter Management Suite to DualDesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your DualDesk import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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