DeskCenter Management Suite to Dixa
migration service
Smooth , no special knowledge or coding required. A complete DeskCenter Management Suite to Dixa data migration software.
DeskCenter Management Suite to Dixa
Your best tool for DeskCenter Management Suite to Dixa data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and enjoy the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer service information.Easy process
No need to worry about coding or continuously watch each piece of info transferred.
Just link your source and target, choose what you want to take to a new database and allow the system do the rest for you.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have access to your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
You’re in charge
Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to Dixa
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Dixa.Next
Retained connectivity between object and people
When migrating your data from DeskCenter Management Suite to Dixa we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to Dixa work
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Prepare
Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from DeskCenter Management Suite to Dixa.
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Link DeskCenter Management Suite
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect Dixa
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Dixa everything
Once everything's tested out, determine a quiet time with the least load on the support staff and start migrating from DeskCenter Management Suite to Dixa.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Dixa import
Our staff would be more than happy to run a custom migration in case you have specific needs.
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