DeskCenter Management Suite to CustomerFirst
migration service
Extremely easy , no special know how or programming required. A complete DeskCenter Management Suite to CustomerFirst data migration software.
DeskCenter Management Suite to CustomerFirst
The best DeskCenter Management Suite to CustomerFirst tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Just decide on customer info you need to transfer and set off with the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the new platform and observe the wonders happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer service details.Automated tool
Worried that you’ll have to use special skills to move your info? Worry not as we made sure that our tool interface user friendly as possible.
Attach the platforms, pick data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we designed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Data mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks it will be possible to pick what goes where, when it starts, and in what order.
Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer service, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to CustomerFirst
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in CustomerFirst.Next
Maintained connection between object and people
When migrating your records from DeskCenter Management Suite to CustomerFirst we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DeskCenter Management Suite to CustomerFirst work
-
Get ready
Sign-up and go to our migration wizard.
-
Link DeskCenter Management Suite
Pick and connect your DeskCenter Management Suite support desk with HDM.
-
Connect CustomerFirst
Give access to your CustomerFirst account.
-
Detail your business needs
Let us know exactly what components of your migration you wish to adjust
-
Get your needs estimated
We shall investigate your case and send you with a the overall cost and a scope of tasks.
-
Migrate from DeskCenter Management Suite to CustomerFirst all data
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your CustomerFirst import
Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…
Data Migration 101
Rules To Follow During A Data Migration
Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…