Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

DeskCenter Management Suite to CS for SharePoint
migration service

Smooth , no special knowledge or coding required. A complete DeskCenter Management Suite to CS for SharePoint data migration instrument.

More details

Your best tool for DeskCenter Management Suite to CS for SharePoint data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost critical customer service information.
Simple and easy procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just attach your source and target, tick what you need to take to a new database and let the tool do the remainder.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your credentials or records.

You can rest assured that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to choose what goes where, when it goes, and in what order.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to CS for SharePoint

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in CS for SharePoint.

Next

Retained connectivity between object and people

When migrating your data from DeskCenter Management Suite to CS for SharePoint we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from DeskCenter Management Suite to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to CS for SharePoint work

  • Prepare

    Sign up and go to our migration service.

  • Connect DeskCenter Management Suite

    Opt and connect your DeskCenter Management Suite service desk with HDM.

  • Connect CS for SharePoint

    Grant access to your CS for SharePoint account.

  • Detail your needs

    Let us understand precisely what parts of your migration you would like to adjust

  • Have your preferences estimated

    We shall analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from DeskCenter Management Suite to CS for SharePoint all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CS for SharePoint import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

Book a Call
cancel
%s
— %s