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DeskCenter Management Suite to ConnectWise
migration service

Smooth , no special expertise or coding required. A complete DeskCenter Management Suite to ConnectWise data migration tool.

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Your best tool for DeskCenter Management Suite to ConnectWise data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose the records you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and see the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as possible.

Connect the platforms, pick records, click ok, and you’re done!

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You may be certain with HDM no data breaches are possible.

You’re in charge

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we aim to propose the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to ConnectWise

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in ConnectWise.

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Retained relation between object and people

When migrating your data from DeskCenter Management Suite to ConnectWise we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to ConnectWise work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from DeskCenter Management Suite to ConnectWise.

  • Connect DeskCenter Management Suite

    Fill in the form with requested credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect ConnectWise

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise everything

    When everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from DeskCenter Management Suite to ConnectWise.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ConnectWise import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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