Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

DeskCenter Management Suite to CMDBuild
migration service

Extremely easy , no special know how or coding required. A complete DeskCenter Management Suite to CMDBuild data migration tool.

More details

The best DeskCenter Management Suite to CMDBuild tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose customer info you need to move and set off with the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and observe the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost essential customer service information.
Simple and easy procedure

No need to worry about coding or constantly control each piece of info transferred.

Just attach both platforms, choose what you need to take to a new database and let the system do the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is key which is why we created a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You’re in control

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick the data arrangement, when it starts, and how.

Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to CMDBuild

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in CMDBuild.

Next

When migrating your records from DeskCenter Management Suite to CMDBuild we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from DeskCenter Management Suite to CMDBuild

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to CMDBuild work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect DeskCenter Management Suite

    Select and connect your DeskCenter Management Suite service desk with HDM.

  • Give the right to access your CMDBuild account.

  • Detail your needs

    Let us know exactly what aspects of your migration you want to fine-tune

  • Get your preferences estimated

    We will analyze your case and get back to you with a price range and a scope of work.

  • Migrate from DeskCenter Management Suite to CMDBuild all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your CMDBuild import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking …

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at …

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form …

Book a Call
cancel
%s
— %s