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DeskCenter Management Suite to CallTaker
migration service

Effortless , no special know how or programming required. A complete DeskCenter Management Suite to CallTaker data migration software.

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Your best tool for DeskCenter Management Suite to CallTaker data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.
Easy process

No need to worry about coding or constantly watch each piece of info transferred.

Just attach your source and target, tick what you need to take to a new database and allow the tool deal with the rest for you.

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have access to your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to pick the data arrangement, when it starts, and how.

Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from DeskCenter Management Suite to CallTaker

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in CallTaker.

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Sustained association between object and people

When migrating your data from DeskCenter Management Suite to CallTaker we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeskCenter Management Suite to CallTaker work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and connect your DeskCenter Management Suite service desk with HDM.

  • Give the right to access your CallTaker account.

  • Outline your needs

    Let us know what components of your migration you wish to modify

  • Have your requirements estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from DeskCenter Management Suite to CallTaker all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your CallTaker import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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