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DeskCenter Management Suite to AnswerIQ
migration service

Extremely easy , no special know how or coding required. A complete DeskCenter Management Suite to AnswerIQ data migration tool.

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The best DeskCenter Management Suite to AnswerIQ tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket is missing vital customer service information.
Automated tool

Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface accessible as possible.

Connect the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your information comes complete and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our team members have access to your credentials or other information.

You may rest assured that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to propose the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to AnswerIQ

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in AnswerIQ.

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Retained connection between object and people

When migrating your records from DeskCenter Management Suite to AnswerIQ we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to AnswerIQ

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to AnswerIQ work

  • Get ready

    Sign-up and go to our migration tool.

  • Select and connect your DeskCenter Management Suite service desk with HDM.

  • Connect AnswerIQ

    Give the right to access your AnswerIQ account.

  • Detail your requirements

    Let us know what elements of your migration you would like to fine-tune

  • Have your preferences estimated

    We shall research your case and send you with a total price and a scope of work.

  • Migrate from DeskCenter Management Suite to AnswerIQ all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your AnswerIQ import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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