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DeskCenter Management Suite to AnswerHub
migration service

Trouble-free , no special know how or programming required. A complete DeskCenter Management Suite to AnswerHub data migration instrument.

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The best DeskCenter Management Suite to AnswerHub tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose what data you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer support information.
Automated tool

Scared that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Connect the platforms, select data, click ok, and you’re done!

Data maintenance

Your customer data comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees can access to your credentials or other information.

You may rest assured that with HDM no data breaches are possible.

You’re in control

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from DeskCenter Management Suite to AnswerHub

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in AnswerHub.

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Maintained association between object and people

When migrating your records from DeskCenter Management Suite to AnswerHub we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeskCenter Management Suite to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeskCenter Management Suite to AnswerHub work

  • Get ready

    Register and go to our migration wizard.

  • Select and link your DeskCenter Management Suite service desk with HDM.

  • Connect AnswerHub

    Give the right to access your AnswerHub account.

  • Describe your requirements

    Let us know what components of your migration you wish to tweak

  • Have your preferences estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Migrate from DeskCenter Management Suite to AnswerHub all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your AnswerHub import

Our team would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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