DeskCenter Management Suite to Aegis Help Desk
migration service
Effortless , no special expertise or coding required. A complete DeskCenter Management Suite to Aegis Help Desk data migration tool.
DeskCenter Management Suite to Aegis Help Desk
Your best tool for DeskCenter Management Suite to Aegis Help Desk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just pick customer info you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer support details.Simple and easy process
No need to worry about coding or constantly control each record moved.
Just link both platforms, pick what you need to take to a new database and let the system deal with the rest for you.
Intact connections
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we developed a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Simple & effective
In just a couple of clicks you will be able to pick the data arrangement, when it goes, and in what order.
Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.
Good service first
Apart from producing great customer service, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from DeskCenter Management Suite to Aegis Help Desk
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Aegis Help Desk.Next
Sustained link between object and people
When migrating your data from DeskCenter Management Suite to Aegis Help Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DeskCenter Management Suite to Aegis Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DeskCenter Management Suite to Aegis Help Desk work
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Prepare
Sign-up and go to our migration tool.
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Link DeskCenter Management Suite
Select and link your DeskCenter Management Suite support desk with HDM.
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Link Aegis Help Desk
Grant access to your Aegis Help Desk account.
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Express your needs
Let us know what parts of your migration you would like to adjust
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Have your requirements estimated
We'll research your case and get back to you with a price and a scope of tasks.
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Migrate from DeskCenter Management Suite to Aegis Help Desk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Aegis Help Desk import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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