Salesforce Desk.com is a helpdesk solution, aimed at helping your company skyrocket its performance and customer satisfaction. The software has a well-designed console where team members can collaborate to handle incoming inquiries. Desk.com makes it easy for agents working with the same customer base to distinguish who’s in charge of which inquiry and where it comes from. Thus, preventing multiple people from working on the same case. Desk.com also has an excellent productivity toolset that allows speeding up and improving your customer support. You can create business rules to automatically assign tasks, macros to perform multiple actions simultaneously and update cases in bulk. Last but not least, Desk.com is an excellent solution for companies, whose customers come from all around the world. Desk.com supports 53 languages and allows to quickly translate your knowledge base, as well as use translated content when responding to customers.Desk.com is perfect for businesses looking for a tool to organize and better track customer inquiries. Using our migration tool, you can smoothly and efficiently import the records from your old helpdesk to Salesforce Desk.com.
Fast & Easy Data Moving
How it works
Register an Account or Log In
Register an account to begin your Desk.com migration. Complete the form and provide your name, email, a phone number and choose a password. You may also use your social accounts to login. This procedure will take not more than 1 minute.
Choose what you want you migrate and map necessary fields
Our service supports migration of different Help Desk Systems, moreover, during the data transfer setup you can map required fields.
Proceed free and secure migration preview
Before you pay and proceed full data migration, you can investigate how our service works. Preform preview migration and ensure the result suits your needs. This step is free of charge.
Check out migration preview and run full migration
Check the results on your new desk-com. Right after you make sure that everything is fine you can go ahead and transfer your entire data.
We found Help Desk Migration after searching the internet and after contacting support, we decided to use this service. Handling the migration on our own would be too difficult for us – there was thousands of tickets and lots of contacts. These guys moved our data very carefully and their customer is excellent!
— Judy Wane • Executive Manager
If you are looking for an outstanding service, Help Desk Migration is for you! They transferred our customer base to Zendesk without errors! Well done!
— Alice Gold • Business Developer
We used this services for migration of our very large customer and ticket database. The service is outstanding. There was a hitch in the transfer (due to an error on the Kayako, not Help Desk Service). Support manager and tech team resolved the issue within several hours and successfully moved our data. Very highly recommended!