Desk.com import
in a few clicks

Without developers, timelack and hustle. With step-by-step Desk.com import setup form

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to Desk.com and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely where you want them to be.

Why import data to Desk.com
using Help Desk Migration?

Security first

We don't share any of your information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Alternative and powerful field mapping

Only Help Desk Migration allows you to automatically transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Desk.com with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Next

Objects you may import to Desk.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Desk.com in six easy steps

  • Prepare

    In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Desk.com import.

  • Choose your current help desk from the catalogue and complete the form to let our migration tool fetch the records.

  • After you have selected your data source, connect our service with your Desk.com to allow the import

  • Select objects

    Select the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a cost-free demo to find out how your migration to Desk.com will look like and verify that the records migrates accordingly

  • Import to Desk.com everything

    After everything's validated, choose the best time when the majority of your customers are offline and begin the Full Data Migration.

We keep your data safe

We take security very seriously and have developed a complete set of practices , technologies , and policies to help ensure your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Desk.com import in a few clicks

Automatically. Securely. Quickly

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