Desk.com Import | Import and Export From Any Helpdesk

Move your data from
to Desk.com
View Details →
Salesforce Desk.com is a helpdesk solution, aimed at helping your company skyrocket its performance and customer satisfaction. The software has a well-designed console where team members can collaborate to handle incoming inquiries. Desk.com makes it easy for agents working with the same customer base to distinguish who’s in charge of which inquiry and where it comes from. Thus, preventing multiple people from working on the same case. Desk.com also has an excellent productivity toolset that allows speeding up and improving your customer support. You can create business rules to automatically assign tasks, macros to perform multiple actions simultaneously and update cases in bulk. Last but not least, Desk.com is an excellent solution for companies, whose customers come from all around the world. Desk.com supports 53 languages and allows to quickly translate your knowledge base, as well as use translated content when responding to customers.Desk.com is perfect for businesses looking for a tool to organize and better track customer inquiries. Using our migration tool, you can smoothly and efficiently import the records from your old helpdesk to Salesforce Desk.com.
Fast & Easy Data Moving

How it works

Register an Account or Log In

Register an account to begin your Desk.com migration. Complete the form and provide your name, email, a phone number and choose a password. You may also use your social accounts to login. This procedure will take not more than 1 minute.

Choose what you want you migrate and map necessary fields

Our service supports migration of different Help Desk Systems, moreover, during the data transfer setup you can map required fields.

Proceed free and secure migration preview

Before you pay and proceed full data migration, you can investigate how our service works. Preform preview migration and ensure the result suits your needs. This step is free of charge.

Check out migration preview and run full migration

Check the results on your new desk-com. Right after you make sure that everything is fine you can go ahead and transfer your entire data.

Grant access to your Desk.com for pre-migration approval

We will check your current Help Desk System and Desk.com installations, parameters, the data amount, configuration, and customization.

Make a cup of coffee (or tea) and wait a little bit while we set up your migration

During this important step, we will prepare the data move. Map entities, tune modification and make sure everything is in its place.

Check out preview data transfer results

Once preview migration is finished, we will show you the results. You will have a clue how your Desk.com will to look like.

Enjoy the results of full data move and count how much money you have kept

We gently migrate the whole info to Desk.com, double-check the result, flavor it with our joy of having you as a client and inform you about the success.
Estimate Your Own Migration Price

Migration Price

Select your current Help Desk platform and the future one.

Number of records in your current Help Desk

Amount of help desk records
Help Desk Record — every single Agent, Group, Contact, Company and Ticket.
EG: If you have 10 Agents, 100 Contacts, 100 Companies and 400 Tickets, than you have 610 help desk records.
Amount of knowledge base records
Knowledge Base Record — every single Article, Category and Folder.
EG: If you have 10 Articles, 6 Categories and 4 Folders, than you have 20 knowledge base records.

Your info (you will get an estimate by email)

Automated Migration Price
$247
During automated migration we transfer Contacts, Companies and Tickets , including relations between them.
Custom Migration Price
Contact us
Any modules, any requirements.

Talk to an Expert

John is an expert in data migration and can answer any your question about data transfer.
Let people say

Testimonials

We found Help Desk Migration after searching the internet and after contacting support, we decided to use this service. Handling the migration on our own would be too difficult for us – there was thousands of tickets and lots of contacts. These guys moved our data very carefully and their customer is excellent!


Judy Wane • Executive Manager

If you are looking for an outstanding service, Help Desk Migration is for you! They transferred our customer base to Zendesk without errors! Well done!


Alice Gold • Business Developer

We used this services for migration of our very large customer and ticket database. The service is outstanding. There was a hitch in the transfer (due to an error on the Kayako, not Help Desk Service). Support manager and tech team resolved the issue within several hours and successfully moved our data. Very highly recommended!


Bert Longside • CTO
What do you waiting for?

Try free risk-free migration preview

Easy setup · No credit card required · Free