Desk.com to Zendesk
Effortless , no special expertise or coding required. A complete Desk.com to Zendesk data migration software.
Secure and SafeYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & PreciseWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data
Strong security of your dataThe migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Zendesk.
Maintained relation between object and peopleWhen migrating your data from Desk.com to Zendesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Desk.com to Zendesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Desk.com to Zendesk work
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Desk.com to Zendesk.
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Zendesk everything
When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from Desk.com to Zendesk.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT