Desk.com to Kayako
migration service Help Desk Migration partner of Kayako

Smooth , no special skill set or coding required. A complete Desk.com to Kayako data migration software.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Desk.com to Kayako

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Kayako.

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Sustained connectivity between object and people

When migrating your data from Desk.com to Kayako we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Desk.com to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Desk.com to Kayako work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Desk.com to Kayako.

  • Connect Desk.com

    Complete the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect Kayako

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako everything

    Once everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from Desk.com to Kayako.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Kayako import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation
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