DeepDesk to Solvemate
migration service

Trouble-free , no special knowledge or programming required. A complete DeepDesk to Solvemate data migration instrument.

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The best DeepDesk to Solvemate tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on customer info you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and observe the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer service details.
Effortless procedure

No need to worry about coding or constantly watch each piece of info moved.

Just link both platforms, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is everything which is why we developed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in control

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from DeepDesk to Solvemate

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Solvemate.

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Maintained relation between object and people

When migrating your records from DeepDesk to Solvemate we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeepDesk to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeepDesk to Solvemate work

  • Get ready

    Register and go to our migration wizard.

  • Opt and connect your DeepDesk support desk with HDM.

  • Connect Solvemate

    Grant the right to access your Solvemate account.

  • Outline your business needs

    Let us know what elements of your migration you want to modify

  • Have your requirements estimated

    We shall analyze your case and send you with a total price and a scope of tasks.

  • Migrate from DeepDesk to Solvemate everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Solvemate import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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