96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

DeepDesk to Remedy IT Service Management
migration service

Extremely easy , no special knowledge or coding required. A complete DeepDesk to Remedy IT Service Management data migration software.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from DeepDesk to Remedy IT Service Management

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in Remedy IT Service Management.

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Retained connection between object and people

When migrating your records from DeepDesk to Remedy IT Service Management we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from DeepDesk to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from DeepDesk to Remedy IT Service Management work

  • Get ready

    Sign-up and go to our migration tool.

  • Opt and connect your DeepDesk support desk with HDM.

  • Connect Remedy IT Service Management

    Give the right to access your Remedy IT Service Management account.

  • Outline your requirements

    Let us know what parts of your migration you need to tweak

  • Have your preferences estimated

    We'll research your case and send you with a total price and a scope of work.

  • Migrate from DeepDesk to Remedy IT Service Management everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Remedy IT Service Management import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation
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