DeepDesk to ngDesk
migration service

Extremely easy , no special knowledge or programming required. A complete DeepDesk to ngDesk data migration tool.

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The best DeepDesk to ngDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the magic happening.
Data completion
Transfer your help desk records in full to make certain that no ticket is missing essential customer support information.
Easy procedure

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just link both platforms, choose what you want to migrate and allow the system do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

You data is key which is why we designed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from DeepDesk to ngDesk

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in ngDesk.

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Sustained relation between object and people

When migrating your records from DeepDesk to ngDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DeepDesk to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeepDesk to ngDesk work

  • Get ready

    Register and go to our migration software.

  • Select and link your DeepDesk service desk with HDM.

  • Give the right to access your ngDesk account.

  • Describe your business needs

    Let us know what components of your migration you need to modify

  • Get your needs estimated

    We'll analyze your case and get back to you with a total price and a scope of work.

  • Migrate from DeepDesk to ngDesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ngDesk import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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