DeepDesk to Magento HelpDesk Ultimate
migration service

Extremely easy , no special know how or programming required. A complete DeepDesk to Magento HelpDesk Ultimate data migration software.

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The best DeepDesk to Magento HelpDesk Ultimate tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on the records you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and see the magic happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer support details.
Automated tool

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.

Connect the platforms, select records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

Information is key which is why we developed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from DeepDesk to Magento HelpDesk Ultimate

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Magento HelpDesk Ultimate.

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Maintained connection between object and people

When migrating your records from DeepDesk to Magento HelpDesk Ultimate we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DeepDesk to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DeepDesk to Magento HelpDesk Ultimate work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from DeepDesk to Magento HelpDesk Ultimate.

  • Connect DeepDesk

    Fill out the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Connect Magento HelpDesk Ultimate

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate everything

    Once everything's tested out, find a quiet time with the least load on the support team and start migrating from DeepDesk to Magento HelpDesk Ultimate.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Magento HelpDesk Ultimate import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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