DeepDesk to DigitalGenius
migration service

Effortless , no special knowledge or programming required. A complete DeepDesk to DigitalGenius data migration instrument.

More details
Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from DeepDesk to DigitalGenius

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in DigitalGenius.

Next

Retained association between object and people

When migrating your data from DeepDesk to DigitalGenius we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from DeepDesk to DigitalGenius

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DeepDesk to DigitalGenius work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your DeepDesk service desk with HDM.

  • Grant access to your DigitalGenius account.

  • Express your business needs

    Let us know what components of your migration you need to tweak

  • Get your needs estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from DeepDesk to DigitalGenius all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your DigitalGenius import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

How Much Time Does Data Migration Take?

How Much Time Does Data Migration Take?

May 10, 2019

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their customer base and the number of customer records. As a result, companies have to move the backlog of data to more effective help desk platform in order to provide better …

Is Open Source Help Desk Right for Your Business?

Is Open Source Help Desk Right for Your Business?

April 10, 2018

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: “Why should we consider a paid system when there is an open source solution readily available for free?” Fair enough. But as the good old saying goes: “A miser pays twice.” …

Rules To Follow During A Data Migration

Rules To Follow During A Data Migration

October 15, 2019

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution. Indeed, many project managers have a hard time moving to another workbench as most of them fail to properly calculate how much it takes and how much it costs to …

Book a Call
cancel
%s
— %s