DataKnowl import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

More details

Spotless DataKnowl import services just for you

Your platform migration issues are behind you now. Full migration from platform to platform with HDM swift and hassle-free.
Less time & money spent
Lower price, a faster migration to the new help desk, and no need to develop the migration script. All with HDM.
Clean process
Simply get the customer info ready for transition in advance and begin moving your records. It’s not necessary to fiddle with anything.
Key custom records with you
No matter if it is for compliance reasons, or convenience, migrate your historical data to the target system to keep the track of customers easier.
Autonomous migration

Why waste time moving records by yourself when a machine can deal with it?

Our migration system will deliver every record so you don’t have to.

Data relationship integrity

All your emails will move with the correct structure. Together with its smallest details, all data is intact.

The same goes for the help desk and CSV data. As a result, you get useable information.

Data safety

All the credentials you provide throughout the migration procedure are not saved. Only authorized staff can get access to your email accounts or help desk dashboards.

All your info is behind a thick wall from the outside world.

Arrange your information

There’s no need to conduct extensive data reviews to start your data import.

You can do all of this by using our data mapping system. Decide on what you want to keep and say where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to learn the system to use it to its full.

Handy on-screen guides will help you in moving your entities fast and effectively. As a result, you can move data just about to any platform you need.

Outstanding support

Our main goal is to make our service as enjoyable to you as as feasible, as evident by G2. We always aim for high-level service and proper communication.

Whether it is through a phone or email, we are always ready to solve your migration queries.


What are the key reasons to import data to DataKnowl utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to DataKnowl with their corresponding agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to DataKnowl in six easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Select and connect your source support desk with HDM.

  • Give access to your DataKnowl account.

  • Explain your requirements

    Let us know what parts of your migration you wish to tweak

  • Have your preferences estimated

    We shall investigate your application and get back to you with a price and a scope of work.

  • Import to DataKnowl everything

    Move all your customer service information in a single push.

We always keep your data secure

We consider security very seriously and have developed a complete set of practices, technologies, and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

DataKnowl import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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