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Database to VIZOR ServiceDesk
migration service

Smooth , no special knowledge or programming required. A complete Database to VIZOR ServiceDesk data migration software.

More details

Your best tool for Database to VIZOR ServiceDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just decide on the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and see the wonders happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer service details.
Easy procedure

You don’t have to bother about coding or constantly control each record transferred.

Just link both platforms, tick what you need to take to a new database and allow the system do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is everything which is why we developed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Record mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In only a few clicks it will be possible to choose the data arrangement, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Database to VIZOR ServiceDesk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in VIZOR ServiceDesk.

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When migrating your data from Database to VIZOR ServiceDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to VIZOR ServiceDesk work

  • Prepare

    Register and go to our migration software.

  • Connect Database

    Pick and connect your Database support desk with HDM.

  • Grant the right to access your VIZOR ServiceDesk account.

  • Express your needs

    Let us know what components of your migration you need to modify

  • Have your requirements estimated

    We shall analyze your case and get back to you with a total price and a scope of work.

  • Migrate from Database to VIZOR ServiceDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your VIZOR ServiceDesk import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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