Database to VCC Live
migration service
Trouble-free , no special knowledge or programming required. A complete Database to VCC Live data migration tool.
Database to VCC Live
The best Database to VCC Live tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick what data you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the wonders happening.Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer support details.Effortless procedure
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just attach both platforms, choose what you want to migrate and allow the tool deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
You data is everything which is why we developed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You control the process
Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of providing great customer support services, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from Database to VCC Live
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in VCC Live.Next
Sustained link between object and people
When migrating your records from Database to VCC Live we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to VCC Live
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to VCC Live work
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Get ready
Sign-up and go to our migration software.
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Connect Database
Pick and link your Database support desk with HDM.
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Connect VCC Live
Give access to your VCC Live account.
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Clarify your requirements
Let us know what components of your migration you want to fine-tune
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Have your requirements estimated
We will analyze your application and send you with a price and a scope of work.
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Migrate from Database to VCC Live all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your VCC Live import
Our team would be more than happy to run a custom migration if you have specific requirements.
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