Database to UseResponse
migration service
Smooth , no special expertise or programming required. A complete Database to UseResponse data migration tool.
Database to UseResponse
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.Full & Precise
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of informationReasons to use Help Desk Migration to switch from Database to UseResponse
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in UseResponse.Next
Maintained relation between object and people
When migrating your data from Database to UseResponse we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to UseResponse
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Database to UseResponse work
Prepare
Sign-up and go to our migration wizard.
Connect Database
Select and connect your Database support desk with HDM.
Connect UseResponse
Give access to your UseResponse account.
Describe your business needs
Let us understand precisely what components of your migration you would like to adjust
Get your needs estimated
We will research your application and get back to you with a the overall cost and a scope of work.
Migrate from Database to UseResponse everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your UseResponse import
Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation