Database to uCare Help Desk
migration service
Effortless , no special know how or programming required. A complete Database to uCare Help Desk data migration tool.
Database to uCare Help Desk
Your best tool for Database to uCare Help Desk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the new platform and enjoy the wonders happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service details.Automated migration
Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface accessible as it can possibly be.
Connect the help desks, pick data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
Information is key which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You control the process
Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Database to uCare Help Desk
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in uCare Help Desk.Next
Sustained connection between object and people
When migrating your data from Database to uCare Help Desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to uCare Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Database to uCare Help Desk work
-
Prepare
Sign up and go to our migration wizard.
-
Link Database
Pick and connect your Database support desk with HDM.
-
Link uCare Help Desk
Give the right to access your uCare Help Desk account.
-
Outline your requirements
Let us understand precisely what elements of your migration you want to tweak
-
Get your requirements estimated
We will analyze your application and get back to you with a price range and a scope of work.
-
Migrate from Database to uCare Help Desk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your uCare Help Desk import
Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…
Data Migration 101
Data Migration Strategies That Actually Work
There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…